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Terms & Conditions

Terms and conditions set out for the customers to read and understand the terms and conditions laid by SBI.

The information and policy statements appearing on onlinesbi.com/rupee or any other site maintained by the bank are applicable to facilities offered by GLS. Wherever applicable your use of this Site constitutes your agreement to all such terms and conditions.

The Bank reserves the right to change the terms, conditions and notices applicable to the use of the Site and reserves the right to modify any features of any products or services offered by the Bank on the Site and any information found on the Site. You are responsible for regularly reviewing these terms and conditions. Continued use of the Site after any such changes shall constitute your consent to such changes.

The services and products available on the site are in accordance with the rules, regulations and guidelines as prescribed by Government of India and Reserve Bank of India from time to time and the Bank makes no representations that they are in accordance with the rules, regulations and guidelines of other countries governing similar services and products.

The Bank's privacy policy is posted on the Website. For the purpose of providing SBI Express Remit we endeavor to follow the same policy subject to applicable laws and the limitations of internet being an open system. While we offer reasonable care and prudence dictated by the nature of relationship and transactions, we do not guarantee or warrant absolute security or privacy against all risks and the remitter while using our services agrees to indemnify and hold us harmless against all claims arising out of unauthorised persons gaining access to the site.

The Registered Exchange Company will be solely and absolutely responsible for maintaining the secrecy and confidentiality of all User IDs and passwords and will be fully and absolutely responsible and liable for all transactions and activities carried out including any unauthorised use or misuse of the ID and / or password. The Exchange Company User should ensure that he / she logs out from their account at the end of each session. The Exchange Company User will be responsible and liable if any third party gains access to the Website or any Facility through the use of their ID or password, and the Exchange Company User hereby agrees to indemnify SBI and hold SBI harmless against any liability, costs, damages, claims, suits and proceedings based upon or relating to such unauthorised access and use.

The Exchange Company User cannot cancel any instructions once provided, save and except as specifically detailed on the Website. Additionally, when the Exchange Company User places a request to cancel an instruction or a transaction, such cancellation is not guaranteed by the bank. Such instruction or transaction will only be cancelled if the Exchange Company User�s request for cancellation is received and acted upon before the instruction or transaction has been executed.

The Exchange Company User hereby authorises the Bank to verify any information provided by them. The Bank will remit the funds to India only after it has received a confirmation that the amount has been received in its account.

The Exchange Company User will not be entitled to any interest for the period during which the funds to be remitted are with the Bank, or pending remittance or are in the course of remittance, or for any other period.

The Exchange Company User hereby agrees that, where the Bank so deems advisable or necessary, the Bank may hold the money (to be remitted to India) for longer than the usual time for remittance, and may delay the remittance.

The Exchange Company User hereby agrees that the purpose of the remittances will be for personal use such as family maintenance or remittances for foreign tourists visiting India. Trade or business related remittances or any type of donations and other remittances not permissible under the facility or regulations prevailing from time to time are not covered under, and should not be effected through, the SBI Express Remit Facility.

Under no circumstances will the funds to be remitted to India or any portion thereof be allowed to be transferred out of India under the SBI Express Remit. In order to access and use the Website and avail of any Facility the Visitor must be an individual of at least 18 years of age and one who can enter into legally binding contracts under laws applicable to the Visitor.

Citizens and residents of countries other than India (collectively, "non-residents") shall access, use and avail of the Website and the Facilities only to the extent the domestic laws of India and such countries permit them to access, use and avail of the Website and the Facilities. The Visitor agrees that the Visitor will be solely and absolutely liable for any liability incurred by the Visitor in this regard and the Visitor will indemnify the Bank against any liability incurred by the Bank in this regard.

The Bank accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of India. The Website, the Terms and Conditions, all transactions entered into on or through the Website and the relationship between the Exchange Company User and the Bank shall be governed by and construed in accordance with the laws of India and no other nation.The Exchange Company User and the Bank agree that all claims, differences and disputes arising under or in connection with or pursuant to the Website, the Terms and Conditions, any transactions entered into on or through the Website or the relationship between the Exchange Company User and the Bank shall be subject to the exclusive jurisdiction of the competent courts located in the city of Mumbai, Maharashtra, India and the Exchange Company User hereby accede to and accept the jurisdiction of such courts. Provided that, not withstanding what is stated above, if the Bank so thinks fit the Bank may institute proceedings against the Exchange Company User in any other court or tribunal having jurisdiction.

Not withstanding any statute or law to the contrary, but to the extent permitted by law, any claim or cause of action arising out of or related to access or use of the Website or any Facility or the Terms and Conditions must be filed within six (6) months after such claim or cause of action arose failing which it shall be forever barred.